Youniversalife Lawn Care

Policies

At Youniversalife Lawn Care, we are committed to delivering exceptional service while ensuring transparency and professionalism. Please read the following policies that guide our operations:

  1. Quality Assurance:
    • We take pride in delivering high-quality lawn care services. If you are not satisfied with our work, please contact us within 24 hours of service completion, and we will promptly address your concerns.
  2. Licensed and Insured:
    • We are a fully licensed business through the state of Kentucky, complying with all local regulations and standards. Additionally, we carry comprehensive insurance coverage, providing you with peace of mind during our services.
  3. Service Details:
    • Our services are outlined clearly before commencement, ensuring that both parties are in agreement regarding the scope of work, pricing, and scheduling.
  4. Cancellation and Rescheduling:
    • We understand that circumstances may require rescheduling or canceling a service appointment. Please notify us at least 24 hours in advance to avoid any potential fees or charges.
  5. Payment Terms:
    • Payment for our services is due upon completion, unless otherwise agreed upon in advance. We accept various payment methods for your convenience.
  6. Safety and Property Care:
    • Our team is trained to prioritize safety and treat your property with respect. We take precautions to prevent any damage and ensure a safe working environment.
  7. Privacy and Data Protection:
    • Any personal information collected from our clients is handled securely and confidentially. We do not share or sell your information to third parties.
  8. Guarantees and Warranties:
    • Certain services may come with guarantees or warranties. Please refer to your service agreement or contact us for details regarding specific guarantees.
  9. Feedback and Communication:
    • We value your feedback and strive to improve our services continuously. Feel free to share your thoughts or concerns with us at any time.
  10. Industry Standards and Ethics:
    • We adhere to industry best practices and ethical standards in all aspects of our business operations.

Please note that these policies are subject to change and may be updated periodically. If you have any questions or need further clarification regarding our policies, don’t hesitate to contact us.